Citizens' expectations have changed
People who pay bills and bank on their phones expect the same ease from their council.
OnlineSabha: A phone-first citizen portal with online progress tracking.
Built for Sri Lanka's Pradeshiya Sabhas
Every council service,one digital platform.
OnlineSabha lets citizens use council services from home, and gives the secretary and staff one place to run requests, revenue, accounts and assets.
- සිංහල · English · தமிழ்
- Designed for phones
- Data kept separate per council
onlinesabha.com
Payment receivedAssessment tax · 2026 Q4
47
Council services ready to use
5
Divisions, matching how a sabha works
3
Languages — Sinhala, English, Tamil
24/7
Services open to citizens any time
Services organised by the council's real divisions
Land acquisition for the local authorityCouncil consent for long-term lease of state landTrade licenceIndustrial taxSlaughterhouse licenceSports ground hireLease of council shop roomsEvent, town and community hall hireAnnual lease of weekly fair collection rightsWater bowser serviceVehicle and machinery hireValuation register: name entry, assessment number and change of ownershipAdvertising permitPublic performance and carnival licenceSocial hall licenceAssessment (property) taxAcreage taxBusiness taxUndeveloped land taxVehicle and animal taxAnnual lease of council propertyTax on certain land salesEntertainment taxParking charges
Counter payments (cashier)ProcurementAnnual financial statements (final accounts)StoresAsset managementCouncil audit processRemoval of dangerous treesCertificate of conformity (development, subdivision or building)Building plan approvalDevelopment permit extensionNon-vesting certificateLand subdivision plan approvalGully bowser serviceCommercial waste collectionNaming roads and public places, and memorialsStreet line and building limit certificateStreet light maintenanceRoad cutting permit for service connectionsRegularising unauthorised constructionCrematorium bookingLibrary membershipEnvironmental Protection LicenceCommunity council registration
Why now
Why your council needs OnlineSabha.
Citizens expect more, auditors ask for more, and staff have more to do every year. Paper registers and manual ledgers can't keep up with all three at once.
Audit readiness is not optional
Answering audit queries needs current registers, reconcilable accounts and evidence for every transaction.
OnlineSabha: Automatic journals, balanced ledgers and a complete audit trail.
Revenue leakage has to stop
Tax and rent arrears pile up over the years and get harder to collect. They need to be visible every day.
OnlineSabha: Arrears at a glance, automatic late fees and arrears notices.
Limited staff
To serve more people with fewer officers, repetitive manual work has to be automated.
OnlineSabha: Bills, receipts, licences and ledger entries come from the system.
Transparency builds trust
When decisions, projects and request status are open to the public, trust in the council grows.
OnlineSabha: Meeting decisions, projects and schedules on the citizen portal.
Government is going digital
As public services move online, the local authority closest to the people needs to move too.
OnlineSabha: A cloud web system, usable from anywhere.
If the time spent hunting for a file could be spent serving people instead — that's the change OnlineSabha brings.
One system. Three portals.
The same data, the right screen for each person.
Citizens, officers and administrators work on the same data through screens made for their job. A change in one place shows up everywhere instantly.
Citizen portal
For residents and businesses
- Find services, documents and fees
- Applications, bookings and complaints
- Request progress and payments
- Council decisions, projects and notices
Management portal
For the secretary, officers and staff
- Review and approve requests
- Revenue and counter payments
- Accounts, vouchers and procurement
- Assets, field work and reports
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PS-KG218A●
PS-MT104C○
Admin portal
For system administration
- Register and activate councils
- Chairperson and secretary accounts
- Payment gateway settings
- Data kept separate per council
Key features
Everything a council does, in one system.
These are real screens from the OnlineSabha system. Pick a module to explore.
Requests & approvals
From application to licence, one digital journey.
Learn more
Revenue, taxes & licences
Council revenue — accurate and complete.
Learn more
Counter payments
Collect payments at the counter in seconds.
Accounts & financial statements
One accounting engine, from receipt to annual statement.
Vouchers & procurement
The payment voucher — 6 steps, clear accountability.
Street lights & waste
What happens in the field, on a map.
Tank & road registers
Tanks and roads — condition as a number.
Council governance
An open council earns public trust.
Reports & audit
Information for decisions, evidence for every action.
Services & form builder
Fits your council — no coding required.
Service catalogue
47 council services, ready from day one.
A Pradeshiya Sabha's services, organised by its real divisions. Switch on only what your council offers and set your own fees and forms.
2
Administration
Land and institutional affairs
All services in this division22
Revenue
Licences, taxes, rentals and leases
All services in this division6
Accounts
Back-office processes for officers
All services in this division13
Works
Building, land approvals, environment and maintenance
- Removal of dangerous trees
- Certificate of conformity (development, subdivision or building)
- Building plan approval
- Development permit extension
4
Community Development
Community services, library and crematorium
All services in this divisionAvailable services, fees and documents depend on how your council configures them.
Citizen portal
The council, in every citizen's hand.
Most people go online from a phone. So the citizen portal was designed for the phone first — big, thumb-friendly and simple.
- 1Open the portalIn any phone or computer browser — nothing to install.
- 2Choose a serviceSee documents, fees and instructions up front.
- 3ApplyFill in the form and attach documents; get a reference number.
- 4Track progressStatus, fees due and issued documents.
Benefits
For citizens, businesses and the council.
For citizensNo more waiting in queues.
- Apply and book from home
- Track requests on your phone
- Know documents and fees up front
For businessesLicences and taxes without lost days.
- Apply for and renew trade licences online
- Tax bills and receipts in one place
- Documents anyone can verify by QR
For the councilEfficient, transparent, audit-ready.
- Revenue leakage stops
- Less manual work and paper
- The secretary sees everything on one screen
Implementation
How your council gets started.
Timeline and scope are agreed with your council. And we stay with you after go-live.
- 1
Introduction and requirements
A live demo, and a look at your council's services, divisions and procedures.
- 2
Configured for your council
Services, fees, wards, staff and access permissions.
- 3
Data migration
Assessment register (CSV import), businesses, licences and opening balances.
- 4
Staff training
Hands-on, role-based training for secretary, accounts, revenue, counter and field officers.
- 5
Go-live and ongoing support
Launch the citizen portal to the public, with Sinhala-language support and updates.
Frequently asked questions
Questions you may have
Have a question that isn't here?
We're ready to show how OnlineSabha fits your council's work — at your office or online.
What is OnlineSabha?
A complete digital platform that connects a Pradeshiya Sabha's citizen services, office work, revenue collection, accounting and council governance in one web system — a citizen portal for the public and a management portal for officers.
What if our council's services and fees differ from other councils?
No problem. All 47 services come pre-configured, but you switch on only the ones you offer and set your own fee rules, application forms and officer instructions — without code.
Which languages does it support?
Sinhala, English and Tamil. Users switch language with one click.
How much does it cost?
Pricing depends on the size of your council and the modules you enable. Contact us for a proposal that fits your council.
What about citizens without internet or a smartphone?
At the counter, officers find a person by NIC and collect every tax and fee, and can enter facility bookings on their behalf. Every service also has a printable application form.
Next step
Get a live demo for your council.
We're ready to show how OnlineSabha fits your council's work — at your office or online.
- CompanyVisio Innovation
- Phone077 374 1152
- Emailcontact@visioinnovation.com