Features
Ten modules, one source of data. These are real screens from the OnlineSabha system.
01Requests & approvals
Every request a citizen submits is routed to the right division and officer. Review, fees, approval and the issued document all happen on one screen.
02Revenue, taxes & licences
Assessment, acreage, business and industrial taxes, licences and shop-room leases in one register. Bills, discounts and late fees are calculated automatically.
03Counter payments
Enter an NIC number and see every tax, rent and fee that person owes on one screen. One click to take payment and print the receipt.
04Accounts & financial statements
Every receipt, bill and payment posts itself to the ledger as a double-entry journal. The trial balance and final accounts come from the same source.
05Vouchers & procurement
From supplier bill to payment, every step records the officer's name and time. No more files carried from desk to desk.
06Street lights & waste
Every street light sits on the map with its GPS location. Citizens report faults straight from the map, and waste collection routes and schedules are published.
07Tank & road registers
Council tanks and roads are registered with inspection data. A condition index (%) is calculated automatically, so development priorities rest on evidence.
08Council governance
Council meetings, motions, votes, development projects and complaints in one place. What matters to the public is published on the citizen portal.
09Reports & audit
Live reports on revenue, requests, arrears and service deadlines. Every action in the system is in the audit trail with who, when and what.
10Services & form builder
The council sets up its own services, fee rules, divisions, application forms and officer instructions. Adding a new service doesn't need a developer.
Problems & solutions
Common problems in Pradeshiya Sabha administration — drawn from audit report findings — and the solutions already working in the system.
Problem
Assessment and tax registers live in handwritten books or scattered files. Finding anything takes time.
Solution
RevenueDigital property register — Assessment number, owner, NIC, annual value and tax history in one place — searchable in seconds.
Problem
Tax and rent arrears build up for years. Nobody knows exactly who owes what.
Solution
RevenueAutomatic arrears — Late fees and discounts are built in, with arrears by age and arrears notices.
Problem
The cash book, bank reconciliation and financial statements show different figures for the same thing.
Solution
AccountsOne accounting engine — Every receipt posts as a double-entry journal; statements come from one source.
Problem
Getting a voucher approved means carrying files desk to desk. It's slow and evidence goes missing.
Solution
Vouchers6-step digital voucher route — Each step is recorded with the officer's name and time.
Problem
Citizens keep coming back to the office just to ask about their application.
Solution
Citizen portalReference number and progress — Status from review to fees to approval, visible on the citizen portal.
Problem
Requests get stuck between officers. There's no record of who did what, when.
Solution
WorkflowAutomatic routing and audit trail — Requests go to the right officer, with SLA reports and full history.
Problem
No up-to-date register of tanks, roads and street lights.
Solution
AssetsMapped asset registers — A condition index (%) from inspection data, plus repair history and cost.
Problem
The public hears little about council decisions and development projects.
Solution
GovernanceAn open council — Motions and votes, projects, notices and waste schedules — published.
Security & control
Control rules are built into the system itself — no officer can bypass them.
Each council's data is kept apart. No council can see another's records.
Secretary, accounts, revenue, counter — each sees only their screens and actions.
Who, when and what — every change is recorded.
Anyone can verify an issued licence or certificate by its QR code.
Citizen sign-in and complaints are confirmed with an email OTP.
No servers or installation; works in any browser.
They prevent the errors audit reports find most often
We'll set OnlineSabha up with your council's services, fees and forms and show it to you live.