Citizen portal
For residents and businesses
- Find services, documents and fees
- Applications, bookings and complaints
- Request progress and payments
- Council decisions, projects and notices
Portals
One system. Three portals.
Citizens, officers and administrators work on the same data through screens made for their job. A change in one place shows up everywhere instantly.
Management portal
For the secretary, officers and staff
- Review and approve requests
- Revenue and counter payments
- Accounts, vouchers and procurement
- Assets, field work and reports
+
PS-BK636B●
PS-KG218A●
PS-MT104C○
Admin portal
For system administration
- Register and activate councils
- Chairperson and secretary accounts
- Payment gateway settings
- Data kept separate per council
One secure source of truth
Requests, payments, accounts and documents are linked in one place — nothing is typed twice.
- 1Citizen applies
- 2Officer approves
- 3Counter collects
- 4Books update
- 5Reports go live
Easy to use
Simple. Clear. In your language.
OnlineSabha is built for everyday council officers and ordinary citizens — not computer experts.
For citizens
Four steps on a phone
- 1Open the portalIn any phone or computer browser.
- 2Choose a serviceSee documents, fees and instructions up front.
- 3ApplyFill in the form and attach documents; get a reference number.
- 4Track progressStatus, fees due and issued documents.
For officers
Four steps at the office
- 1Sign inWith the council code, email and password.
- 2See assigned tasksEvery request routed to you, in one list.
- 3Review and decideApprove, reject or send back for correction.
- 4Issue documentsLicence, certificate or receipt as a PDF.
Nothing to installWorks in any web browser.
On any devicePhones, tablets and computers.
Three languagesSinhala, English, Tamil — one click to switch.
Menu searchType a screen's name to find it.
Officer instructionsStep-by-step guidance for every service.
Training and supportHands-on, role-based training.
Citizen portal
The council, in every citizen's hand.
Most people go online from a phone. So the citizen portal was designed for the phone first — big, thumb-friendly and simple.
- 1Open the portalIn any phone or computer browser — nothing to install.
- 2Choose a serviceSee documents, fees and instructions up front.
- 3ApplyFill in the form and attach documents; get a reference number.
- 4Track progressStatus, fees due and issued documents.
Offer these services in your council.
We'll set OnlineSabha up with your council's services, fees and forms and show it to you live.