onlinesabha

Get started

How your council gets started.

Timeline and scope are agreed with your council. And we stay with you after go-live.

  1. 1

    Introduction and requirements

    A live demo, and a look at your council's services, divisions and procedures.

  2. 2

    Configured for your council

    Services, fees, wards, staff and access permissions.

  3. 3

    Data migration

    Assessment register (CSV import), businesses, licences and opening balances.

  4. 4

    Staff training

    Hands-on, role-based training for secretary, accounts, revenue, counter and field officers.

  5. 5

    Go-live and ongoing support

    Launch the citizen portal to the public, with Sinhala-language support and updates.

Online card payments and SMS notifications can be switched on once the council's merchant account / provider is connected.

After go-live

We stay with you after go-live.

Training

Hands-on, role-based training — for new officers too.

Technical support

Help in Sinhala with any problem or question.

Continuous improvement

New features driven by councils' experience and changes in the law.

What your council should prepare

Having these ready speeds up data migration.

  • Assessment / property register (Excel or CSV)
  • Registered businesses and issued licences
  • The council's services and fee schedule
  • Staff, designations and divisions
  • List of wards
  • Opening account balances

Optional add-ons

  • Online card payments

    The payment gateway integration is built in; it can be offered once the council's merchant account is activated and tested.

  • SMS and email notifications

    Switched on by connecting an SMS / email provider. In-app notifications already work.

For legal reasons some services may still need original documents or a visit to the office. Available services depend on the modules your council enables.

Next step

Get a live demo for your council.

We're ready to show how OnlineSabha fits your council's work — at your office or online.